Scheduling Specialist

Scheduling Specialist

Scheduling Specialist

Nuclear Care Partners

Hace 2 horas

Ninguna postulación

Sobre

  • Nuclear Care Partners is seeking a Scheduling Specialist to join our incredible
  • team in Albuquerque, NM. Our ideal candidate will be a detail-oriented problem
  • solver with exceptional customer service skills and the ability to be flexible
  • and adapt to change. If you have a heart for service and a desire to impact the
  • lives of atomic heroes, we want to talk to YOU!  
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  • Shifts: Monday-Friday 8am-5pm. In-office setting.
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Compensation/Benefits

  • * Medical/Dental/Vision Insurance
  • * 401k option
  • * Paid Time Off
  • * Life Insurance
  • * Employee Assistance Program
  • * And More!
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Responsibilities

  • * Excellent communication skills, interacting with patients, family members and
  • staff, ensuring patient is receiving superb care and service. 
  • * Must be very detail oriented, completely staffing each patient in advance,
  • and be willing to make adjustments in the moment as needed. 
  • * Ambassador of the organization, weekly check-ins with patients and patient
  • families to determine a change in schedule (different times, days, etc.). 
  • * Works under the direction of the branch leader to ensure that all patient
  • visits are scheduled and staff are appraised of their schedules. 
  • * Develops a monthly schedule for 100 employees or more. 
  • * Able to maintain a consistent schedule of caregivers for the patient and a
  • desirable schedule for nurses and aides. 
  • * Manage On-Call schedule for the branch, specifically for 24-hour patients. 
  • * Monitor reports of daily nursing hours utilized for the branch. 
  • * Manage call offs, missed visits, and late staff and coordinates with the
  • branch leaders daily/weekly regarding patterns and trends. 
  • * Maintains a pool of staff to fill call off shifts, and handles these
  • situations quickly and effectively. Monitor call off situations to determine
  • if there are problems that need to be resolved. 
  • * Strong computer skills to prepare, change, and update the schedule. 
  • * Reviews the approved time off requests and schedules patients accordingly, to
  • include; vacation, leave of absences and unpaid time off. 
  • * Solve problems quickly, while maintaining the highest level of
  • professionalism and customer service.
  • * Must be able to be flexible and committed to scheduling, especially when
  • after hours or last minute situations arise.
  • * Focuses on attention to detail to ensure mistakes do not occurs, that
  • schedules are communicated in a timely fashion and all staff/patients are
  • aware of changes. 
  • * Performs other duties as assigned. 
  • Qualifications: 
  • * High School Diploma or GED required
  • * Excellent writing, organizational, and time management skills
  • * Ability to work independently, multi-task, prioritize and function in a team
  • environment.
  • * Must possess a professional, courteous, and customer-oriented demeanor. Must
  • be discrete, trustworthy, and possess high level of integrity. 
  • * Minimum 2 years scheduling experience in a clinical or healthcare
  • organization strongly preferred
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  • Note: This job description is intended to provide a general overview of the
  • position. It is not an exhaustive list of all responsibilities, qualifications,
  • or skills required for the role.