Scheduling Specialist
Nuclear Care Partners
Hace 2 horas
•Ninguna postulación
Sobre
- Nuclear Care Partners is seeking a Scheduling Specialist to join our incredible
- team in Albuquerque, NM. Our ideal candidate will be a detail-oriented problem
- solver with exceptional customer service skills and the ability to be flexible
- and adapt to change. If you have a heart for service and a desire to impact the
- lives of atomic heroes, we want to talk to YOU!
- Shifts: Monday-Friday 8am-5pm. In-office setting.
Compensation/Benefits
- * Medical/Dental/Vision Insurance
- * 401k option
- * Paid Time Off
- * Life Insurance
- * Employee Assistance Program
- * And More!
Responsibilities
- * Excellent communication skills, interacting with patients, family members and
- staff, ensuring patient is receiving superb care and service.
- * Must be very detail oriented, completely staffing each patient in advance,
- and be willing to make adjustments in the moment as needed.
- * Ambassador of the organization, weekly check-ins with patients and patient
- families to determine a change in schedule (different times, days, etc.).
- * Works under the direction of the branch leader to ensure that all patient
- visits are scheduled and staff are appraised of their schedules.
- * Develops a monthly schedule for 100 employees or more.
- * Able to maintain a consistent schedule of caregivers for the patient and a
- desirable schedule for nurses and aides.
- * Manage On-Call schedule for the branch, specifically for 24-hour patients.
- * Monitor reports of daily nursing hours utilized for the branch.
- * Manage call offs, missed visits, and late staff and coordinates with the
- branch leaders daily/weekly regarding patterns and trends.
- * Maintains a pool of staff to fill call off shifts, and handles these
- situations quickly and effectively. Monitor call off situations to determine
- if there are problems that need to be resolved.
- * Strong computer skills to prepare, change, and update the schedule.
- * Reviews the approved time off requests and schedules patients accordingly, to
- include; vacation, leave of absences and unpaid time off.
- * Solve problems quickly, while maintaining the highest level of
- professionalism and customer service.
- * Must be able to be flexible and committed to scheduling, especially when
- after hours or last minute situations arise.
- * Focuses on attention to detail to ensure mistakes do not occurs, that
- schedules are communicated in a timely fashion and all staff/patients are
- aware of changes.
- * Performs other duties as assigned.
- Qualifications:
- * High School Diploma or GED required
- * Excellent writing, organizational, and time management skills
- * Ability to work independently, multi-task, prioritize and function in a team
- environment.
- * Must possess a professional, courteous, and customer-oriented demeanor. Must
- be discrete, trustworthy, and possess high level of integrity.
- * Minimum 2 years scheduling experience in a clinical or healthcare
- organization strongly preferred
- Note: This job description is intended to provide a general overview of the
- position. It is not an exhaustive list of all responsibilities, qualifications,
- or skills required for the role.
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