Sobre

• Description

• Job Summary

ESSENTIAL FUNCTIONS

• · Responsible for scheduling patients for diagnostic tests as ordered by referring physician.
• · Collects and confirms patient demographics and insurance information as required, and enters data accurately into the department’s scheduling system.
• · Make sure each patient knows the correct preparation for their scan or procedure and the correct time to arrive for the procedures.
• · Coordinates changes in appointments by cancelling and re-scheduling as necessary.
• · Established and maintains open and professional demeanor and communication with ancillary departments within the hospital and physicians whose services are scheduled by this department.
• · Answers telephone as needed and relays messages to appropriate individuals.
• · Responsible for maintaining the fax drive, post, emails and online bookings to ensure that all appointments are scheduled in a timely manner.
• · Makes the most effective and efficient use of developments in in information technology for both patient care and administrative support.
• · Assists in the training and development of new employees. Open to new learning opportunities; adaptable to change.
• · Displays positive attitude and discusses decisions or policies in a positive, problem-solving way.
• · Performs other related duties as assigned.

ADDITIONAL RESPONSIBILITIES

• · Performs other related duties as assigned
• · Be willing to cross-train within other areas of the hospital if necessary
• · Cross training may include the position of reception or insurance verification

KNOWLEDGE/SKILL/ABILITIES

• · Exhibits high level of customer and patient relation skills
• · Exhibits ability to work as a member of the team
• · Interaction with all hospital departments
• · Have a high capacity for responsibility and individual initiative, and an ability to write clear and concise English
• · Have excellent organizational skills and is detail oriented
• · Have good keyboard skills
• AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.
• Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security.
• Risk Management/Quality Management/Safety: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS

• Ø High school degree or equivalent
• Ø Computer literate
• Ø Experience using computers
• Ø Previous medical experience is favorable
• ENVIROMENTAL CONDITIONS: Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.
• Requirements