Sobre

• Presales phone, chat, and email support for both internal & external D-IT customers Lead qualification and accurate data entry into salesforce.com Identify customer requirements, recognize pain points, and provide builds of material based off customer expectations Be a technical resource for D-IT products and their application which includes power quality, racks, cooling, and cables & connectivity product lines Demonstrated ability to effectively interface with internal and external customers in a fast-paced environment Proven interpersonal skills and excellent telephone etiquette Team player that actively contributes to the group's success Follow up on leads pipeline Bachelor degree necessary. Minimum 2 years prior technical marketing or sales experience preferred Call center experience preferred Advanced English proficiency Experience using SalesForce or other CRM preferred Knowledge of the IT market preferred Knowledge of power protection, backup power and the Power Quality market Computer skills with Excel, Word, PowerPoint, Outlook (email), and Internet Drive for results Makes Decisions & Solves Problems Demonstrates a Collaborative Style Business Acumen Excellent written and oral communication skills in addition to strong organizational skills