Sobre

• Description

Job Summary

• Primarily responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of hospital admissions and outpatient services.

ESSENTIAL FUNCTIONS

• · Interview patients to obtain insurance benefits, proof of coverage and pre-certification/authorization for inpatients, surgical patients, and required outpatients.
• · Registers outpatients and prepares proper documentation for outpatient procedures where applicable.
• · Processes inpatient admissions and prepares proper documentation for services where applicable.
• · Accepts patient payments and records appropriately.
• · Greet and assist patients and visitors in a manner consistent with Hospital customer service guidelines.
• · Advise patients regarding insurance coverage and estimate patient’s responsibility.
• · Inform patients of available sources of assistance from outside public and private agencies or refer the patient to a financial counselor.
• · Obtain verification of insurance coverage and benefits payable from insurance companies or other third-party payers.

ADDITIONAL RESPONSIBILITIES

• · Perform other functions as required.

KNOWLEDGE/SKILL/ABILITIES

• · Basic computer knowledge
• · Basic medical terminology
• · Good typing skills