Sobre

Logistics & Demand Planning Coordinator About Us We are a revolutionary air-dried dog food company committed to improving the health and longevity of dogs. Our mission is to provide pet parents with premium, GMO-free, human-grade dog food that makes a significant difference in their dogs’ lives. As a rapidly growing e-commerce business, we are dedicated to delivering the best nutrition using real ingredients. Position Overview The Logistics & Demand Planning Coordinator is responsible for overseeing end-to-end inventory planning, production logistics, and supply chain execution across the U.S., UK, and EU. The ideal candidate is analytical, detail-oriented, and proactive—comfortable navigating cross-border logistics, vendor management, forecasting models, customs compliance, and 3PL coordination. This role is highly cross-functional, partnering closely with Production, Operations, Marketing, Finance, Customer Support, and external manufacturing partners. Key Responsibilities Inventory Planning & Forecasting Own weekly/monthly demand planning and forecasting for all product lines across 3PLs (USA & Europe) and Amazon FBA. Monitor sell-through rates, safety stock levels, OOS risk, and aging inventory; maintain comparative trend charts and forecasting models. Conduct SKU-level analysis to prevent overstock, stockouts, and expirations (using FEFO principles). Coordinate replenishment timelines with domestic and international warehouses. Supply Chain & Production Coordination Issue POs, track production runs, manage lead times, and ensure on-time inbound shipments. Coordinate with manufacturers on production schedules, packaging availability, and lot traceability. Ensure FEFO allocation, batch tracking, and compliance documentation. Align production timing with forecasting needs, seasonality, and marketing calendars. Logistics Execution & Compliance Manage cross-border freight bookings, customs clearance, and import/export documentation. Ensure compliance with FDA, CBP, USDA, EU General Food Law, FSVP, and traceability requirements. Oversee ISF filing, HTS classification, commercial invoices, and certificates of analysis. Resolve transit delays, customs holds, and quality discrepancies. Cost Optimization & Vendor Management Negotiate rates with freight forwarders, warehouses, co-packers, and customs brokers to reduce logistics and fulfillment costs. Identify process inefficiencies and implement improvements to reduce spend and increase supply chain reliability. Maintain performance scorecards for all operational vendors. Production Inventory & Quality Assurance Track raw material and packaging inventory levels at co-packers to prevent production delays. Ensure production partners meet Yumwoof’s quality standards and provide all required food safety documentation (COAs, batch records, lot traceability). Communicate QC issues or deviations immediately and collaborate on corrective action plans. Systems & Process Development Improve SOPs for forecasting, compliance, inventory reconciliation, and shipment coordination. Develop automation tools that reduce manual work and improve accuracy. Support raw material/packaging tracking with manufacturers to prevent production delays. Assist Customer Support with logistics-related inquiries (delays, customs issues, tracking). Reporting & Cross-Team Collaboration Generate weekly/monthly reports on inventory health, forecasting accuracy, landed costs, and supply chain KPIs. Collaborate with Marketing and Finance on demand planning for promotions and product launches. Communicate clearly with Customer Support, Operations, and Production partners. Qualifications 3–5 years of experience in supply chain, demand planning, inventory management, and logistics — ideally within e-commerce, food, or CPG. Proven experience in inventory management, forecasting, merchandising, or a similar role in a retail or e-commerce environment. Must have experience importing products into the USA and navigating CBP and EU regulations for food products. Expertise in cross-border logistics & compliance, including INCOTERMS, Importer Security Filing (ISF), Harmonized Tariff Schedule (HTS) classification, and customs documentation. Experience with Shopify, ShipStation, FBA, and other eCommerce logistics platforms. Strong negotiation skills with freight forwarders, warehouses, and customs brokers. Familiarity with food-specific compliance, including FDA Prior Notice, FSVP, and EU traceability regulations. Excellent communication and interpersonal skills, with the ability to effectively interact across different cultures and teams. Strong problem-solving skills, taking initiative to identify and resolve logistics challenges before they escalate. Ability to work independently in a fast-paced and dynamic remote environment. Ideal Candidate Profile Detail-oriented in logistics operations while being personable and solution-focused in customer interactions. Strong analytical skills to manage supply chain KPIs and optimize inventory levels. Upbeat and friendly personality with a proactive approach to problem-solving.