Sobre

Job description IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 2 years of experience working for a Managed Service Provider, MSP or remotely supporting multiple external clients required Job Profile IT Help Desk - provide first and second level technical support …