Sobre

• At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.

Recently, SpotOn was

• Named one of Fast Company’s Most Innovative Companies
• Awarded Great Places to Work and Built In’s Best Workplaces for the fourth year in a row
• Selected as the Best Overall Restaurant POS by NerdWallet
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.
• That’s where you come in.
• POSITION PURPOSE
• The Implementation Resource Coordinator plays a vital support role in coordinating the timely execution of client onboarding and installations. This individual is responsible for supporting resource allocation, scheduling logistics, and facilitating communication across delivery teams and external vendors. The role ensures that internal resources are aligned to meet delivery timelines and operational milestones.
• ESSENTIAL FUNCTIONS
• Scheduling & Resource Coordination
• Support scheduling of technicians or field engineers for appointments based on availability, skillset, and project priority.
• Maintain and update documentation, installation calendars, and internal tracking systems.

• Communication & Logistics
• Communicate with internal and external teams to confirm availability, readiness, and timelines.
• Handle routine communication with clients regarding appointment confirmations.
• Support shipment tracking and escalate delivery issues to Resource Managers.
• MINIMUM QUALIFICATIONS
• 0–2 years of relevant experience.
• Comfortable communicating across teams and managing multiple concurrent tasks.
• Strong organizational and administrative skills.
• Familiarity with scheduling tools (e.g., Salesforce, NetSuite, or CRM platforms).

• EDUCATION REQUIREMENTS
• HS Diploma or equivalent required.
• Bachelor’s degree in Business Administration, Operations, or a related field preferred.
• #Li-Onsite
• SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
• SpotOn is an e-verify company.