Sobre

• Schulte Companies is seeking an energetic, experienced, and hands on Front Desk
• Agent to join our team! Schulte Companies is an organization whose success is
• rooted in its service culture. Our mission is to exude hospitality, be
• respectful and authentic, prioritize the needs of our internal and external
• stakeholders above our own, and continuously strive to make a positive impact in
• all we do. We are passionate hoteliers eager to add like-minded people to our
• rapidly growing team!

• What's in it for you? When you join Schulte Companies you'll be part of a team
• committed to an inclusive, employee-focused workplace that is invested in your
• development. We want you to feel engaged, empowered, and excited to grow with
• us. After all, we believe our greatest and most valuable asset is our people!
• Schulte Companies provides a rewarding, fun and flexible work environment,
• exciting perks, an atmosphere designed to encourage and promote career growth

within the company and a robust benefit package including, but not limited to

• Work Today, Get Paid today, with Daily Pay!

• Free Telemedicine and Virtual Mental Health care access for all Associates
• starting day one!

• Multiple Health Insurance and Life Insurance options

• 401k Plan + Company Match for eligible associates

• Paid Time Off

• Holiday Pay

• Pet Insurance

• Employee Assistance Program

• Schulte Savings Marketplace Discounts on event tickets, electronics, gym
• memberships + more!

• Our Company: Schulte Companies is a leading third-party management company with
• deep, multi-generational experience in all facets of the hospitality industry.
• We are a diverse team of innovative hoteliers and restauranteurs operating more
• than 200 locations across 38 states and 3 countries. Our portfolio includes a
• wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as
• many unique, independent, boutique and lifestyle properties and restaurants.

• JOB DUTIES AND RESPONSIBILITIES

• * Greets guests as they arrive, focus on personal recognition

• * Reviews arrival lists daily and assists in preparing and assembling welcome
• amenities

• * Escort VIPs to room and check them in prior to arrival 

• * Answer the telephone within three rings with a smile and answer questions
• accordingly or transfer as needed 

• * Responsible for issued bank. Count bank at beginning and end of shift. Ensure
• that all cash drops are done in accordance to with proper cash handling
• procedures and report all cash over/ shorts to management. 

• * Keep front desk area clean and organized. 

• * Assisting with lobby activation as needed. 

• * Utilize proper procedures when handling guest PPI data.  

• * Follow checklist when going through check in or check out with guest. Always
• retrieve necessary identification documents and form of payment upon
• arrival. 

• * Attends promptly to guest needs and inquiries 

• * Perform various other duties as assigned  

• * Perform various other duties as assigned to meet business objectives

• EDUCATION AND EXPERIENCE

• * Minimum of one (1) year in Front Desk Operations 

• * In-depth knowledge of hotel Front Desk operations 

• * Minimum of High School education 

• KNOWLEDGE, SKILLS AND ABILITIES

• * Basic computer skills 

• * Ability to communicate effectively verbally and in writing 

• * Ability to exceed expectations of guests and team members 

• * Excellent time management skills 

• *The hiring process may consist of a phone interview, manager(s) interview, drug
• screen, background check, reference checks, and potential employment
• assessment. This job description is only intended to provide a general
• description of the benefits and compensation applicable to this position. Paid
• Time Off (PTO) is available for eligible associates in accordance with the
• Company's Paid Time Off policy. Specific compensation and benefit details will
• be discussed during the interview process.

• *Schulte Companies is an Equal Opportunity Employer.