Sobre

### About The Wild Ones® The Wild Ones is a transformational membership and movement devoted to helping people live from their core, not their conditioning. Through ritual, somatic work, breathwork, hypnosis, and cyclical community experiences, we guide people into deeper embodiment, truth, and freedom. For over six years, we’ve grown a thriving Kajabi-based membership, an expert-led podcast, and large-scale online events. We are a small, highly collaborative team that values clarity, nervous-system safety, and clean execution. We are now hiring an **Executive Assistant + Membership Systems Coordinator,** a grounded, highly organized systems thinker who will own the *flow* of the business so the founders can stay in vision, leadership, and creative direction. --- ## The Role at a Glance You are the person who makes sure nothing breaks, nothing slips, and nothing lives only in someone’s head. Responsible for: - Directly supporting the Founder - Managing scheduling and guest-expert communications - Operational flow - Marketing systems and automations - Member support and account management - Redundancy and documentation --- ## This Role Is Perfect for Someone Who: - Is deeply organized and genuinely loves systems - Thinks in workflows, logic, and cause-and-effect - Notices inefficiencies and fixes them without being asked - Thrives in small teams where autonomy and accountability matter - Enjoys translating vision into clean execution - Feels aligned working in personal growth and spiritual spaces - Can move fast without becoming chaotic You likely identify as “Type A,” but heart-led and not rigid. --- ## Core Responsibilities ### 1. Executive Operations + Flow - Own the CEO’s operational flow: calendar management, priorities, and decision funnels - Act as the liaison between guest experts and the team for optimal project flow - Prepare clean daily/weekly decision lists so nothing lingers unresolved - Run Monday team meetings: agenda, notes, action items, follow-through - Maintain master timelines for launches, events, podcast cycles, and campaigns - Act as the first filter for operational requests before they reach the founders ### 2. Documentation + Redundancy - Document all systems clearly in Notion (step-by-step SOPs) - Ensure no critical process lives only in one person’s head - Maintain clarity so the business runs even when someone is out ### 3. Marketing Systems + Email Sequences - Build, manage, and optimize email automations and sequences (launch + evergreen) - Own funnel setup and logic across platforms (Kajabi, Kit, Zapier, etc.) - Manage onboarding, offboarding, and member journey flows - Troubleshoot and resolve automation or integration issues ### 4. Member Experience & Support Systems This role personally handles member support as both service *and* systems intelligence. - Serve as the primary responder for member support via email/help desk - Support members with navigation inside the membership, billing updates (CC changes, cancellations, refunds), and access issues - Track recurring questions, confusion points, and friction patterns - Translate support insights into system-level improvements (onboarding, emails, documentation, automations) - Create and maintain response templates and support SOPs --- ## Required - 3+ years in operations, executive support, or systems-focused roles (remote preferred) - Strong written communication with clarity and warmth - Close attention to detail and follow-through - Ability to learn new platforms quickly and independently - Proven experience in project coordination - Comfort working in fast-moving, small-team environments - Must live within the Eastern and Pacific timezones of North, Central, and South America --- ## Preferred (Nice to Have) - Experience with Kajabi, Kit (ConvertKit), Notion, Zapier - Background in membership-based or online businesses - Familiarity with launches, events, and funnels - Interest in personal development, spirituality, or somatic work --- ## Work Details - **Hours:** 20-30 hours per week - **Location:** 100% Remote (US-based preferred for timezone alignment) - **Flexible schedule** with availability during launches, one major annual event requires increased support for 3 months - **Communication:** We collaborate via Slack, Zoom, and Loom throughout the week - **Starting Pay:** $20-$25/hour USD (depending on experience) - **PTO:** 7 paid holidays of your choice (accrued through the year) - **Perks:** Multiple bonuses throughout the year, free membership, access to all courses and events --- ## Why You'll Love Working With Us **You’ll work in alignment with your design, not against it.** We don’t believe in burnout, hustle, or forcing consistency that isn’t natural. We care deeply about placing people in roles that fit how they’re actually wired, so strengths are leveraged, and energy is protected. **Direct access to the founder, without chaos.** You’ll work closely with the founder to support her vision, while also having clear ownership, trust, and autonomy. This is not a micromanaged environment. **Your work has a visible impact.** The systems you build directly support real humans moving through meaningful personal transformation, not just abstract KPIs. **Growth with intention.** We invest in your development to deepen your mastery, not to overload you or push you into roles that aren’t aligned. **Autonomy with accountability.** We value self-leadership, clean ownership, and follow-through. You’ll have flexibility in how and when you work, within the rhythms of launches and live events. **Creative contribution is welcomed.** If you see a better way, we want to hear it. Optimization and refinement are core to this role. **You’re part of a movement, not just a job.** The Wild Ones is building something that asks people to live from their truth, and we aim to work that way, too. ## Sound like you? Apply today!