Sobre

Job Title: Customer Support Specialist Location: Mexico City Company: Umbrella BPO & Client Companies Overview: As a Customer Support Specialist at Umbrella BPO, you will play a crucial role in providing exceptional support to our clients and ensuring a positive customer experience. Key Responsibilities: 1. Customer Support: Provide prompt and efficient support to clients via phone, email, chat, or via client CRM software ie. Zendesk. Address customer inquiries, concerns, and issues with a high…