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JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance. Benefits to eligible employees, include: Direct hiring by the company. Base salary Law benefits: IMSS, vacation time, vacation bonus, Christmas bonus. Life insurance + death benefit Ongoing training through an online platform with more than 15,000 courses available in several languages. Psychological, medical, nutritional, legal, financial, and veterinary counseling (remote) Wellhub: Corporate wellness program that offers access to gyms, online classes, nutritionists, and more. What this job involve? The Guest Services Ambassador is the first point of contact at the Client's premises, creating an exceptional first impression while providing professional and personalized service to employees and visitors. This position represents both JLL and the client, embodying the company's culture and values in every interaction. The role ensures a welcoming, safe, and well-managed reception, while supporting workplace operations and enhancing the overall experience. Work Adress: Col. Juárez, Del. Cuauhtemoc, CDMX Work Schedule: Monday to Friday 8:00 am to 5:00pm Gross Monthly Salary: $22,000 - $25,000 Work Modality: On site What is your day to day? ●Greet and welcome all visitors, employees, and vendors in a professional and hospitable manner. ● Manage the visitor check-in process using appropriate technology systems. ● Coordinate with the security team to ensure compliance with access control protocols. ● Notify employees of the arrival of visitors and coordinate escorts as needed. ● Manage incoming shipments and coordinate distribution with the mail services team. ● Provide general information and directions to visitors and employees. ● Supervise the reception and lobby areas to ensure cleanliness and a professional appearance. ● Support the management of meeting rooms, including basic troubleshooting of audiovisual equipment. ● Assist with the coordination of catering for meetings and events as needed. ● Respond to general inquiries and requests from employees and visitors. ● Support emergency response procedures and building evacuations as needed. ● Maintain reception area supplies and marketing materials. ● Provide administrative support to the workplace team as needed. ● Document and report workplace issues through appropriate service request channels. Desired experience and technical skills ●High school diploma or equivalent; associate's degree preferred. ● 2+ years of experience in reception, hospitality, or customer service positions. ● An advanced level of English is required. ● Strong verbal and written communication skills. ● Customer service orientation with the ability to anticipate needs. ● Basic computer skills, including Microsoft Office applications. ● Experience with visitor management systems. ● Ability to maintain composure in high-pressure situations. ● Attention to detail and excellent organizational skills. If this job description resonates with you, we encourage you to apply. We’re interested in getting to know you and what you bring to the table! Location: On-site –Mexico,MEX If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! 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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.