Sobre

• Job Summary

• The Administrative Assistant to the Chief Clinical Operations Officer provides administrative and clerical support to the CCOO. This role ensures efficient coordination, communication, and follow-through on initiatives that support the hospital’s mission of delivering safe, high-quality, patient-centered care.

• Essential Job Responsibilities

• * Promote the mission, vision, and values of the organization.
• * Manage and prioritize daily workflows to ensure timely completion of tasks, communications, and deliverables.
• * Prepare correspondence, memos, reports, and presentations as requested.
• * Maintain organized electronic and paper filing systems for the CCOO and associated clinical departments.
• * Process invoices, purchase requests, expense reports, and timekeeping records in accordance with hospital policies.
• * Safeguard sensitive and confidential information in compliance with hospital policies, privacy regulations, and professional standards.
• * Schedule and coordinate internal and external meetings, including logistics, room setup, catering, and materials preparation.
• * Prepare meeting agendas, take minutes, and track follow-up actions as directed.
• * Communicate effectively with department directors, clinical staff, providers, and administrative leaders to support information flow.
• * Provide administrative and logistical support for facility-wide initiatives and special projects led or sponsored by the CCOO.
• * Assist with departmental projects, audits, and quality improvement initiatives.
• * Support data collection, reporting, and tracking related to departmental goals, regulatory requirements, and accreditation activities.
• * Gather and organize performance metrics and assist with preparation of quality and compliance reports and presentations.
• * Maintain compliance-related documentation and accreditation materials for assigned departments.

• Non-Essential Functions

• * Performs other duties as assigned.

• Roosevelt General Hospital (RGH) is committed to providing safe, quality care to patients.  Employees are required to adhere to the Values of RGH.

• Integrity 

• * We are committed to honesty and ethical principles, where our words and actions reflect our dedication to fostering strong relationships and maintaining professional credibility. 
• * We take accountability for our actions and their impact on others, consistently honoring our commitments and upholding moral standards and values in every situation. 

• Learning 

• * We promote personal growth and professional excellence by embracing continuous learning through training, mentorship, and constructive feedback. 
• * We foster a collaborative culture driven by curiosity and critical thinking, encouraging staff to ask questions, seek answers, and share knowledge. 

• Innovation 

• * We confidently embrace changes in technology, processes, and practices, encouraging strategic risk-taking and creativity to enhance healthcare delivery, patient safety, and the quality of care. 
• * We collaborate with partners from other hospitals, academic institutions, industry leaders, and community organizations to promote continuous improvement and remain at the forefront of advancing healthcare outcomes. 

• Kindness 

• * We engage in open communication with patients, families, and colleagues to understand their needs and concerns, while respecting their differences and upholding their dignity. 
• * We foster a nurturing environment where individuals feel supported, understood, and valued, strengthening relationships, promoting growth, and enhancing the overall well-being of all. 

• Excellence 

• * We strive to be a model rural healthcare facility, setting high standards in healthcare delivery and ensuring exceptional patient satisfaction within the communities we serve. 
• * We take pride in our accountability and fiscal responsibility, skillfully balancing costs and outcomes to guarantee that superior patient care is always delivered. 

• Unity 

• * We collaborate across departments and disciplines to deliver effective and compassionate healthcare, working alongside patients, families, and community partners to ensure seamless coordination of care and achieve our common goals of wellness and healing. 
• * We prioritize open communication and mutual respect, empowering our teams to collaborate effectively by acknowledging and celebrating the unique contributions and strengths of each individual.

• Qualifications

• * High school diploma or equivalent required.
• * Associate’s degree or completion of business/administrative coursework preferred.

• Experience

• * Minimum of 3 years of administrative or clerical experience, preferably in a hospital or healthcare setting.
• * Experience supporting senior-level management strongly preferred.

• Professional Requirements

• * Adhere to dress code, appearance is neat and clean.
• * Complete annual education requirements.
• * Maintain patient confidentiality at all times. 
• * Report to work on time and as scheduled.
• * Wear identification while on duty.
• * Maintain regulatory requirements, including all state, federal and local regulations. 
• * Represent the organization in a positive and professional manner at all times.
• * Comply with all organizational policies and standards regarding ethical business practices.
• * Participate in performance improvement and continuous quality improvement activities.
• * Attend regular staff meetings and in-services.

• Knowledge, Skills, and Abilities  

• * Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
• * Strong written and verbal communication skills, including professional document and presentation preparation.
• * High level of proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools.
• * Proven ability to exercise sound judgment, confidentiality, and professionalism.
• * Collaborative, flexible, and service-oriented mindset.

• Physical Requirements and Environmental Conditions  

• * Standard office environment
• * Occasional evening, early morning, or weekend hours may be required to support leadership meetings or special projects.
• * Pushing and pulling heavy objects

• * Position requires light to moderate work with 50 pounds maximum weight to lift and carry.
• * Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.